LuckyAcePoker.com, is one of the industry's leading and most reliable online poker rooms, focusing on providing a fair, secure, and enjoyable online gaming experience.
With software provided by the 888 Group - a pioneer and leader in the industry since 1997 serving over 25 million users - we take pride in delivering an authentic and dynamic gaming experience. At LuckyAcePoker.com we put strong focus on our customers, setting high standards for the industry and guaranteeing 24/7 proficient and professional localized Customer Service.
Please feel free to contact us at anytime for any feedback, questions, suggestions, or comments you may have.
Responsible Gaming
LuckyAcePoker.com is dedicated to providing its members with a responsible gaming environment. Not only is it our mission to provide our members with the most entertaining gambling experience but it is also our duty to help prevent compulsive usage and underage access of our gaming products. For more information, click here.
Fair Play
One of the main concerns of online gaming operations is to guarantee fair gaming. LuckyAcePoker.com understands the importance of explaining how this is actually done:
With the exception of LIVE casino games, which are broadcast in real-time with live dealers via webcam, the LuckyAcePoker.com "dealer" is really a computer. A Random Number Generator (RNG) is utilized to ensure that performance is truly random. LuckyAcePoker.com uses the trusted MD5 RNG, which provides consistently random results. The system has been rigorously tested by running millions of rounds and examining results. The system is also systematically tested by LuckyAcePoker.com.
LuckyAcePoker.com offer a variety of games, including some that are developed by third party companies, allowing us to offer our members a wider selection of gaming experiences. Where the games provided are not “in house” games of our own development, a number of additional procedures are undertaken to ensure that they adhere to our own standards. The games undergo an approval process that includes an initial acceptance test, functionality testing of all gaming actions and associated events, regression testing after version uploads, and continual post production testing. In addition, our game providers utilize their own, separate in house testing processes, including testing of the RNG.
We also provide our members with an easy to use online log of their game results. This information may be reviewed at any time, and includes amounts wagered and game results, as well as deposit and withdrawal records.
LuckyAcePoker.com has retained the services of internationally respected and distinguished independent auditors, in order to review the Casino's Payout Percentage.
The review is conducted on a monthly basis, and includes the Payout Percentage of each LuckyAcePoker.com game, as well as the total average Payout Percentage of LuckyAcePoker.com.
Click here for RNG & Payout reports by independent auditors
Security
Online credit card processing is handled by Intersafe Global Limited, a leading online transaction provider. Intersafe Global uses the most advanced SSL and PGP protocols, as well as public/private key encryption to guarantee data transfer security. All credit card details are stored on servers protected by the latest firewall security to prevent unauthorized access.